Dorset Help & Care Dementia (Dementia Coordinator) Referral Service

The Dementia Coordinator Service is a non-clinical, post-diagnostic support programme delivered by Help & Care in partnership with Dorset Healthcare’s Memory Assessment Service (MAS). It helps people diagnosed with any form of dementia—and their carers or families—navigate practical, emotional and social aspects of living with memory-related conditions.

Age: Anyone aged 18 or over in Dorset with a confirmed dementia diagnosis, plus their immediate carers and loved ones.

Geography: County-wide (all of Dorset).

Early-Onset Provision: A dedicated coordinator supports those diagnosed at 65

Services offered

Information & Guidance

Understanding your diagnosis and prognosis

Coping strategies for memory loss

Benefits entitlement advice and application support

Care-options overview and how to access them

Legal guidance (e.g. driving with dementia)

Practical Advocacy

Liaising with agencies, groups and community services on your behalf

Referral to Age UK for Cognitive Stimulation Therapy (CST) where appropriate

Carer & Family Advice

Guidance tailored to carers’ needs

Signposting to local dementia-friendly activities (e.g. memory cafés, reminiscence groups)

Referral process

Primary Route: Referral by the Memory Assessment Service once your diagnosis is confirmed.

Other Routes:

Self-referral (if you’ve been assessed within the last 12 months).

Referral by your GP or other health/social care professional.

No GP? If you’re not sure, email or call the team and they’ll advise if you need a GP referral first

Contact

Phone: 0300 123 1916 (lines open Mon–Fri)
Email: [email protected]
Website: helpandcare.org.uk/services/dementia-coordinator-service

Helps with: Advice and signposting, Dementia and memory
Areas covered: Dorset
Topics: Health and long-term conditions, Practical help, home and getting about

Add to My picks: Dorset Help & Care Dementia (Dementia Coordinator) Referral Service

Suggest a picture

Large print · Plain text

Not yet checked

This listing came from the old directory and has not yet been checked with the organisation. It was last updated on 18 July 2025. Contact them before you travel.